Support
Austin Global Solutions can offer experienced support consultants covering all supply
chain functions such as procurement, manufacturing planning and execution, logistics
execution and sales order management. Experienced in working in large SAP support centres our consultants can cover multiple functional areas on a short or long term arrangement.
Whether you require additional support for your internal SAP team, or first line support for your SAP users, our consultants offer a high quality, consistent and high value service.
...the service received from both [consultants] with helpdesk logs has been exceptional over the last couple of months and their help has been invaluable. I am sure the other Master Data Managers have also had similar experiences. They both consistently deliver great service and have made my team and I feel that nothing is too big a problem. They help to not only resolve issues but also invest the time to make sure we understand why they have occurred and how to avoid them going forward, providing clear crib sheets / screen shots to aid in their explanation. This kind of service only serves to equip us with the right tools and skills we need to help ourselves in the future.
F. Hudson
Biscuit Category Master Data Manager
Northern Foods